Global Consumer Products Manufacturer Achieves a Future-Proof SAP S/4HANA Transformation with Redfig’s Technical Oversight
Case study
A global consumer products manufacturer embarked on a multi-year SAP S/4HANA transformation, partnering with a leading consulting firm for the core implementation. The project spanned multiple regions and business functions, requiring a robust technical foundation to ensure long-term scalability and performance.
BUSINESS CHALLENGE:
While the primary implementation partner focused on the rollout, the company needed technical quality assurance to ensure:
- Solutions were developed in a future-proof manner, following SAP best practices.
- The right external vendors and technologies were selected for integrations, hosting, archiving, and analytics.
- Critical technical components—including custom development, integration, master data, and analytics—were properly designed and aligned with business needs.
- Rapid issue resolution during go-live, particularly in warehouse operations, to minimize business disruption.
SOLUTION:
Redfig played a key role in the technical quality assurance and governance of the program, providing expertise in:
- Vendor Selection & Solution Evaluation – Led the evaluation of third-party software and external vendors to ensure the best fit for the company’s needs for niche functions.
- Technical Oversight – Provided architectural guidance across custom development, integration, hosting, archiving, master data, and analytics, ensuring scalability and best practices were maintained.
- Go-Live Crisis Support – During cutover, Redfig was deployed to warehouse operations, troubleshooting critical system disruptions and stabilizing operations to ensure minimal downtime.
- Proactive Risk Management – Worked alongside implementation teams to identify and mitigate potential risks before they impacted business operations.
RESULTS:
- Ensured long-term scalability by enforcing SAP best practices and future-proofing technical solutions.
- Rapid warehouse recovery during go-live, minimizing operational downtime and ensuring business continuity.
- Established a strong technical governance framework, reducing future maintenance costs and complexity.